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Privacy policy

I. WHO WE ARE 

ROY CAPITAL Ltd is a commercial company, filed with the Commercial Register at the Registry Agency under UIC:205137211, with headquarters and business address at №1 Atanas Dukov str. Sofia 1407, e-mail sales@roi.bg, website https://roi.bg/  - hereinafter referred to as the Company.

The Company is a personal data controller under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation / GDPR).

As a data controller, the Company is committed to processing and protecting your personal data as an individual in accordance with the requirements set out by the GDPR and this Privacy Policy.

Terminology:

Personal data" is any information by which an individual is or can be identified;

“Data subject" refers to an individual who is identified or identifiable on the basis of certain information;

“Processing" means any procedure or a set of procedures that are performed with personal data or a set of personal data, whether or not by automatic means, such as collection, recording, organizing, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, arrangement or combination, restriction, erasure or destruction;

“Controller" refers to an individual or legal entity, public authority, agency, or another system which, alone or jointly with others, determines the purposes and means of the processing of personal data;

“Processor” refers to an individual or legal entity, public authority, agency, or another system that processes personal data on behalf of the controller. The term "data processor" in this Privacy Policy shall mean an employee of Roy Capital Ltd;

II. WHAT INFORMATION DO WE COLLECT ABOUT YOU ON THIS WEBSITE 

When you visit the website, we collect and process various types of technical data about you (this data does not identify you personally), such as the IP address used to connect your computer to the internet, information from the browser/website you visited before visiting our website or the website you go to when you leave our website, browser type and version, browser plug-in type and version, log-in information, operating system, device type, computer/mobile device brand. We may also store information about the pages of our website you visit and how much time you spend on each page. This data may be collected and processed on our behalf by third-party cookies. We also use cookies on this website. Cookies are small pieces of information that a web server sends to a web browser, allowing the server to collect feedback from the browser. You can choose to delete our or a third party's cookies through each browser's options. However, rejecting cookies when using the website may cause certain parts of the website to work incorrectly or not as effectively as they would if they were enabled.

Whenever you visit this website, we automatically collect the following data: data about your visits, such as URLs, information about activities via and from this website (including date and time), the information you have viewed or searched for (including most visited content and categories), page response times, page load errors, amount of time spent on certain pages, including average time spent on a particular pages viewing specific content, information about activities on a given page (such as previewing, clicking, moving the mouse cursor), methods used to browse the page, and user behavior data. This includes the information you provide when registering on this website, using a service/feature of this website, completing any participation form, leaving a comment, or performing other activity on this website, and when you report a problem with this website. The information you provide may also include your name, address, email address, and phone number. In other cases, we receive data about you from third parties, for example, from a social network if you have voluntarily chosen to access our website through the platform of the relevant social network.

Personal data collected when registering on this website: 

When you register on the website, we process the following personal data: your name, phone number, and email address. This information is required to verify your identity, establish your account, and set up your service. By registering on this website, you authorize us to communicate with you in connection with your account using the personal information you provide.

We do not collect or process "sensitive" personal data relating to you, such as religious affiliation, ethnicity, political views, health status, etc.

Processing of personal data of persons under 16: 

Children under the age of 16 are not allowed to register without the express consent of their parent/guardian. If we become aware that we have collected personal information from a child under the age of 16 without the consent of a parent/guardian, we will delete the information as soon as possible.

III. ON WHAT LEGAL BASIS AND FOR WHAT PURPOSES DO WE COLLECT AND PROCESS YOUR DATA 

We process your data in order to comply with our legal obligations and to ensure the effective use of this website by you, in connection with various technical, administrative, and operational reasons - to ensure that its content is presented in the most convenient, easy and accessible way for you and your device; to improve the website, including its functionality for your convenience and enjoyment; to present content that may be of greater interest to you; to troubleshoot technical problems and issues in the course of using this website; for analysis, testing, research, statistical purposes and surveys; and as part of our efforts to keep this website safe and secure. Further, on the basis of performing a legal obligation to which we are subject or where it is necessary for the pursuit of our legitimate interest, for example, to detect or prevent fraud or abuse of this website. In cases where this is in the public interest.

By visiting this website where this Privacy Policy is posted, you are deemed to have been notified of its contents and to have read it. In the event that you register on this website, you are hereby deemed to have given your consent, within the meaning of the GDPR, for your personal data to be processed by us for the purposes of administering this website. 

IV. TO WHOM WE DISCLOSE YOUR PERSONAL DATA 

As a rule, we shall not sell or distribute your personal data to any third party without your explicit consent. 

Your personal data may be disclosed to:

(a) vendors who provide us with administrative and/or technical services to provide IT support and website security to help us improve and optimize this website. 
(b) business partners or other companies where this is required to protect our legitimate interests or with your express consent; 
(c) to public authorities if required to do so by applicable law or in connection with the exercise of our rights or the protection of our legitimate interests;

When selecting service providers, business partners and subcontractors, we require these parties to maintain adequate technical and organisational measures in order to protect and process personal data only in accordance with our instructions.

Within our organisation, subject to the need-to-know principle, every employee has authorised access to your personal data. Our team members handle personal data in accordance with their authority, primary responsibilities, their job description and our instructions. These employees have a duty of confidentiality in relation to your personal data. Necessary technical measures have also been taken in relation to data security.

As a general rule, we do not transmit/transfer your personal data to third parties (outside the European Union ("EU") and the European Economic Area ("EEA"). However, information collected through cookies is usually provided by a data center that is closest to where the traffic is generated. This means that such information may be managed by servers located in the EEA and may be transmitted outside the EEA. In cases where we may need to transfer your personal data outside of the country in which you are located (including to countries outside the EU and the EEA) for the purposes set out in this Privacy Policy, we will take all necessary security measures and comply with the requirements set out by applicable laws.

V. PERIOD OF PROCESSING AND STORAGE OF YOUR PERSONAL DATA 

We process and store personal information collected about you only for as long as it is necessary to fulfill the processing purposes for which the data was collected, after which we will stop using it by erasing or destroying it.

VI. DATA SECURITY 

To ensure that your personal data is processed in accordance with the GDPR, we have implemented sufficient technical and organizational measures to ensure that your personal data is protected from accidental or unlawful destruction and from unauthorized alteration, disclosure, or access.

Next, please be aware that the confidentiality of any means of authentication you use to access the website is your responsibility. We shall not be responsible for unauthorized access to such information by third parties.

VII. LINKS TO OTHER WEBSITES 

This website contains links to other websites which use/visitation is governed by their own privacy policies. If you visit any of these websites, you shall review their privacy policies. This Privacy Policy does not apply to your use of other websites. We have no control over them and hence are not responsible for the way they use, collect and process personal data.

VIII. COOKIES 

This website uses cookies to distinguish you from other website users. This allows us to improve this website. Processing is performed upon your consent on this website or through your browser settings.

We use the following types of cookies:

Statistics cookies, which anonymously remember your computer or mobile device when you visit this website. They track search patterns and help us build a profile of how our customers use the website.

Service cookies that help us make our website as effective as possible. They save your registration and login details, as well as your preferred settings.

We do not have access to third-party cookies, and third party organizations do not have access to ours. Third-party organizations that use cookies have their own strict privacy policies.

IX. YOUR RIGHTS

Under the GDPR, you have the following rights:

  1. Right of access - Any website user may request information from us as to whether their personal data is being processed by us and what personal data in particular is being processed (right to information), request a copy of the personal data or request that it be rectified.
  2. Right to rectification -You have the right to ask us to rectify inaccurate personal data.
  3. Right to erasure /right to be forgotten/ -You have the right to request that we erase your personal data.
  4. Right to object - You have the right to object to the processing of your personal data.
  5. Right to restrict processing - You have the right to request that we restrict the processing of your personal data.
  6. Right to lodge a complaint with the Data Protection Commission. 

You may exercise all of the abovementioned rights by submitting a free-form written request to the following email address: sales@roi.bg, sent from your email.

If necessary, in order to implement the most up-to-date protection measures and to comply with applicable law, this Privacy Policy may be updated, after which the latest one will be published on this website indicating the date of update. If we make significant changes to this Privacy Policy, you will be notified by an announcement posted on this website. In this regard, please review this Privacy Policy periodically to keep informed about how we are taking care of the security of the personal data that we collect and process.